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Services
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Advertising - Dotzoo is a quality focussed outsourcing service provider.
We help ourbrand conscious client to reduce service expenses and improve customer data security and expenses Our service model makes customer satisfaction more affordable by aligning the right resources technology and processes with client needs and end customer satisfaction.
1.Print advertising
2.Web Advertising : Dotzoo enables marketers to increase brand or product awareness and response by using next generation advertising types and formats.
It is designed for marketers seeking to increase the visibility and attractiveness of their marketing message. Dotzoo helps to build brand awareness and increase response through the use of state-of-the-art and eye-catching ad formats such as interactive layer ads or different forms of interrupting ad formats like Superstitials- or Interstitials to maximize the impact of their advertising message.
We are dedicated to meeting your expectations with professionalism and integrity. We would be honored to help you provide best possible advertising solution for your company or individual, or write a press release on your newest product!
We believe in giving our clients the best possible solution to their communication problem. Over the time we have develop a excellent reputation with our clients and maintaining a healthy and long lasting relationship with them.
Advertising is broken down into five responsibilities-each emphasis on importance depends on your business and your philosophy. They are:
- Planning (What to advertise, where, when, how, and with what frequency)
- Creation (Type of information to be conveyed and how)
- Production (Putting it all together for maximum result)
- Research (Learning where to advertise, what to say and how to say it-depending on current trends-for maximum market penetration)
- Follow through (Necessary to close more sales and decrease your advertising expense ratio)
BPO SERVICES -
Dotzoo takes pride in possessing true expertise with the technologies crucial to successful business process outsourcing. Dotzoo employs a seasoned group of experts who design and develop highly scalable and secure processes.
Dotzoo is focused on end-to-end outsourcing and operates on the principle that true BPO is transformational — in addition to the cost arbitrage, Dotzoo consistently demonstrates enterprise-wide improvement in client operations through process optimization, process re-engineering and best practices. .
Our unique strength lies in the intersection of our Information Technology (IT) and Business Process Outsourcing (BPO) capabilities. We focus on developing flexible platforms that allow our clients to rapidly implement business processes with minimal capital outlays.
The key differentiator for the success of any web based services is the personal touch that is offered. The ever-increasing need to attract and retain customers online has emphasized the need for consistent, timely and customized service requirements for each individual. By outsourcing online customer service with Dotzoo BPO, you ensure high quality, flexibility, scalability, advanced technology and a commitment to excellence in service. Our partnership with technology leaders and our in-house project implementation expertise result in customized services designed for demanding and successful businesses.
Intelligent rules and evolved Database Management enable instant automatic replies based on key words, or incorporate queue-based e-mail distribution systems that intelligently route e-mails. Reference Databases developed with the help of our clients enable the system to generate auto suggested responses and also allows the agents to prepare a custom response.
Chat Support:
Live Chat enables the agents to provide customers with web collaboration and co-browsing assistance. Web collaboration allows an agent and customer to share the same screen, while Co-browsing offers the agent the ability to push screens to the visitor.
Our service offerings include:
- Telemarketing services/ Membership
- Surveys/ Data capture /Data Verification
- Lead generation / Qualification/ Prospecting
- Inbound Sales Closures
- Collections
Marketing Services - We at Dotzoo BPO are committed to managing your e-mail traffic. Our e-mail management system is capable of generating high quality, prompt and accurate replies to your customer's e-mail. We are able to quickly and efficiently analyze, and respond to any of your customer queries.
Development Services
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